Future Talent | Intermediate | Developing and maintaining effectiveness at work

Build key professional habits, team collaboration strategies, and personal growth skills to maximize your workplace performance and career success.

Level: Intermediate
Investment: FREE

Who is the ideal student?

• Developing Stylists & Apprentices entering at a mid-point level in their training.
• Salon Team Members seeking to enhance their personal efficiency and workplace communication.
• Professionals looking to refresh their knowledge of team dynamics and personal career development.

Course Description: Unlock your professional potential with this essential workplace efficiency module. Master key principles of customer care, team dynamics, and personal accountability. Learn how to set goals, track performance improvements, and collaborate seamlessly with colleagues to build a productive, harmonious salon environment.

Learning Objectives: To understand workplace dynamics, personal performance optimization, and fundamental customer service principles for salon success.

Skills Covered:

• Customer Care Foundations: Delivering consistent, high-quality client care and communication.
• Performance Optimization: Setting personal development goals and tracking daily progress.
• Team Dynamics: Fostering positive collaboration and teamwork within the salon.
• Workplace Efficiency: Managing time, personal responsibilities, and professional habits effectively.

Your Instructor: L’Oréal Professionnel Product Education Team
Global experts dedicated to professional salon excellence and personal development.

Learning Style: Online Self-Learning (1 Hour 5 Minutes – E-Learnings)

Pre-requisites: None

Certification: Digital Participation Certificate available upon completion.