Total Texture Series 2: Building Trust Through Consultation

BUILDING TRUST THROUGH CONSULTATION

Welcome every client and care for every hair need with Total Texture from L’Oréal Professional Products, in collaboration with leading industry experts; Charlotte Mensah, Abigail Butler,  Lisa Farrall, Claire Martin, Nicole Iroh, and Subrina Kidd.

This two-part learning series begins with Season 1- The Science & Identification of Hair, focused on the foundational skills required to identify, cut, colour and style different hair textures.  

Following on from this, Season 2- Coily Hair Types 4A-4C, provides guidance on the various tools, techniques and consultation tips needed to build confidence and knowledge in these hair types. 

An in-depth consultation offers a solid foundation and builds trust with your client from the beginning of their salon experience. Join Abigail Butler, from Strictly Xtended and Claire Martin, from Gro London as they discuss the importance of conducting a consultation and the questions you should be asking your coily hair clients.