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Online Session Fundamentals level Redken

Principles of Consultation | Redken

£ 35
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What you will learn

Principles of Consultation 


Learn how to achieve loyal clients for life by gaining insight to the principles of consultation.  With great consultation comes retention.  Learn how to actively listen, connect, and create a mindset for client service, while performing an in-depth hair analysis.  Become fully grounded in the steps to take to execute the perfect consultation.


What will you learn?

  • Discover what makes the perfect client consultation, and how to get the right information from the customer to create a successful salon experience.
  • Learn how skin tone, hair density, hair type, face shape & lifestyle can come into play when carrying out a consultation
  • Tips & suggested questions to extract the information you need before you start your coloring work
  • Apply techniques to develop your client journey, grow your skills and business


Who is the ideal student?

  • Anyone wanting to gain knowledge and upskilling in creating the perfect consultation

 

Learning style

  • 2 hour online webinar
  • This course is led by a Redken Educator

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7 Online Sessions

Online

7 Sessions