Excellence Programme 2026

Care Essentials E-Learning

Level: All Levels

Who is the ideal student?

Any hairdresser using or wanting to know more about L’Oréal Professionnel Haircare Portfolio

Transform Your Hair Salon Services with L'Oréal Professionnel's Expert Haircare Portfolio

This e-learning course equips you with the knowledge to confidently recommend the perfect L'Oréal Professionnel haircare regimen for every client, addressing concerns such as how to fix damaged hair and elevate your hair salon services. Dive into our comprehensive portfolio, including Serie Expert, Serioxyl, and Mythic Oil, and discover the unique benefits of each range. Learn how to identify the ideal products for specific hair types and concerns, including solutions for how to fix damaged hair, and provide personalized recommendations that transform your clients' haircare routines. Elevate your hair salon experience and become a trusted advisor for all things haircare.

Learning Objectives:

• Gain a full understanding of the hair care ranges and their targeted benefits, including expertise on how to fix damaged hair.
• Develop the skills to confidently address client concerns and recommend the perfect haircare solutions, especially regarding how to fix damaged hair, within your hair salon.

Skills Covered:

• Key information on all L'Oréal Professionnel Haircare ranges, including the benefits of each one and how to use them to address specific needs, such as how to fix damaged hair, in a hair salon setting.
• Expert guidance on how to fix damaged hair using L'Oréal Professionnel products and elevate your hair salon services.

Certification:

You will receive a certificate upon completion of your course.

If we say colour spectrum, does that mean anything to you?

We start with three colours, blue, red and yellow... but with these 3 simple colours a whole world opens up to you.

Colour is an unlimited topic to play with. But it is still necessary to master these basics in order to exploit all their specificities.

In this episode, you will learn about the elements that characterise the colours such as saturation, exposition or transparency. As well as the classification of hair colour and the types of pigments found in the hair.

Key Learning : primary colours - complementary colours – saturation – exposition – transparency – colour classification - pigments in hair.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new to experienced.
• Content type: Motion video.
• Timing: 7 min.
  
  

To fully understand how colour works, you must first understand how the lightening process works. Starting from natural lightening at the beach to professional lightening in your salon.

In this episode, you will learn the elements that allow the natural lightening of your hair and how to reproduce the lightening process. Keep in mind that oxygen is the basis of everything. What is oxidation? But also understanding how undertones can affect the desired result. 

Key Learning :  lightening process active – accelerators – lightening - pigments in hair – undercoats – undertones.

• Certification : Yes (need to complete whole Color Keys 1 series)
• Level: For all – from new to experienced.
• Content type: Motion video.
• Timing: 8 min.

Do you know the difference between 8.3, 8.33, and 8.30?

Colour has also its own vocabulary. Let’s learn how to  talk colour with L’Oréal Professionnel Paris, and understand the formulation of hair colourants according to their numbering.

In this episode, you will learn about what are fundamentals? What are reflects? How to combine and choose the right base. Understand which shade to choose and when.

Key Learning : primary colours - complementary colours – fundamentals – reflects – numbering system - pigments in hair.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new toexperienced
• Content type: Motion video.
• Timing: 6 min.

To choose the most suitable products to achieve the desired result you need to understand how colouring process works.

In this episode, you will learn about what’s inside a colouring tube and the colouring process. You will be able to identify the most suitable colouring product to achieve the desired result. Which developer to use ? How to formulate according to target shade ? Know all about L’Oréal Professionnel Paris hair colour products: Inoa, Dialight, Diarichesse, Majirel and Majirel High-Lift.

Key Learning : colouring process - lightening process – oxidation – colour products.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new toexperienced
• Content type: Motion video.
• Timing: 9 min.

Find which colour neutralises which reflect and what are the perfect matches to create the desired reflects. Including how to differentiate between cool and warm colours.

Key Learning : neutralisation – undertones – perfect match - cool colours – warm colours – compatible reflect.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new to experienced
• Content type: Motion video.
• Timing: 12 min.

White hair applications can be up to 70% of all salon applications. Why does it become white? This module looks at identifying the percentage of white hair on a client and how to adapt the formulation. Including how to choose your fundamental according to warm or cool shade.

Key Learning : white hair – fundamentals – warm colours – cool colours – transparency - pigments in hair.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new to experienced
• Content type: Motion video.
• Timing: 7 min.

Most of our existing clients come for a colour refresh service. Understanding how to apply colour to previously coloured hair is key for this service.

Key Learning : colour refresh – regrowth – lengths - Dialight – ligthening – developer – acidic pH - shine.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new toexperienced
• Content type: Motion video.
• Timing: 9 min.

In this episode you'll learn about the process of a hair colouring service from diagnosis, to application of regrowth and take through to perfect emulsification. Benefit from Min Kim's advice as she performs the color service in front of your eyes!

Key Learning : Style My Hair Pro – hair care routine - colour application – pro-tips – how to emulsify – Metal Detox.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new to experienced
• Content type: Tutorial video.
• Timing: 8 min.

Safety is serious matter. Refresh your knowledge on all these safety aspects, treat your customers and yourselves safely.

In this episode, you will learn about safety and innovation. Allergy test is very important, so you need to know when to do it and how to do it to avoid any risks.

Key Learning : safety – innovation – allergy alert test – instruction – risk - health.

• Certification : Yes (need to complete whole Colour Keys 1 series)
• Level: For all – from new to experienced
• Content type: Motion video.
• Timing: 3 min.

You want to test yourself on the New Color Keys 1?

There are 6 themes that will be addressed: levels of depth, lightening process, colouring process, work cases, reflects and white hair.

You must get a total of at least 80% correct answers in order to be able to move on to the final stage in the L'Oréal Professionnel Paris Academy. You can repeat the quiz several times.

Key Learning : quiz –  Colour Keys 1 – online – open questions – closed questions - levels of depth - lightening process - coloring process - work cases - reflects - white hair.

• Certification : Yes (need to complete whole Colour Keys 1 series).
• Level: For all – from new to experienced.
• Content type: Quiz.
• Timing: No timer.
• Type of questions : Open and closed questions.
• Number of possible answers : One answer (round) and several answers (squares).

COLOUR ESSENTIALS: BLOND STUDIO E-LEARNING

Elevate your lightening services and deliver stunning blonde transformations with the complete L’Oréal Professionnel Blond Studio portfolio.

Level: Foundation (For all – from new to experienced)
Investment: FREE

Who is the ideal student?

• Stylists new to the L’Oréal Professionnel lightening range
• Experienced colourists seeking a refresh on the latest Blond Studio innovations
• Professionals wanting to master specific tools for balayage, foils, and global lifting

Course Description: Welcome to Colour Essentials: Blond Studio, your definitive digital guide to L’Oréal Professionnel’s lightening portfolio. This interactive module provides a deep dive into every product, from the revolutionary Purple Lightening Balm to high-lift 9-level lighteners. Learn how to select the most suitable tool for your client's unique needs—whether creating freehand balayage or precision highlights—while ensuring maximum fibre protection with Bonder Inside technology.

Learning Objectives: To provide a comprehensive understanding of the Blond Studio range, ensuring accurate product selection and professional application for every lightening scenario.

Skills Covered:

• Portfolio Mastery: Navigating Clay 7, 9 Levels, and Multi-Techniques
• Product Innovation: Understanding the benefits of Purple Lightening Balm
• Mixing & Timing: Mastering professional protocols for optimal lift
• Service Versatility: Selecting the right lightener for balayage vs. on-scalp
• Fibre Integrity: Utilizing Bonder Inside for superior hair health

Your Instructor: L’Oréal Professionnel Education Team
Global experts dedicated to technical excellence and professional lightening innovation.

Learning Style: Online Learning (Videos, Modules, and Downloadable Handouts)

Pre-requisites: None

Certification: Digital Participation Certificate available upon completion.

COLOUR ESSENTIALS: HEALTH & SAFETY E-LEARNING

Master L’Oréal Professionnel’s safety protocols to ensure a professional, secure, and responsible colour experience for every client.

Level: Foundation (For all professionals)
Investment: FREE

Who is the ideal student?

• Stylists at all levels wanting to master current safety regulations
• Salon owners committed to maintaining high health and safety standards
• Apprentices building a foundation in responsible hair colour application

Course Description: Professionalism in the salon begins with the well-being of your clients and your team. This essential e-learning module provides comprehensive guidance on Health & Safety best practices specifically for hair colour. Learn to conduct expert consultations, perform critical diagnostic tests, and master the Allergy Alert Test (AAT) protocol. By prioritising safety and technical honesty, you enhance your salon’s reputation for expertise and ensure a confident colour journey for every client.

Learning Objectives: To master the professional standards for client safety and diagnostic testing, ensuring 100% compliance with L’Oréal Professionnel health and safety guidelines.

Skills Covered:

• Diagnostic Testing: Performing professional sensitivity and porosity assessments
• Allergy Alert Testing: Mastering the official AAT protocol for safe application
• 3-Step Consultation: Implementing a structured framework for safe colour services
• Reaction Analysis: Distinguishing between allergic and sensitivity reactions
• Responsible Artistry: Ensuring long-term client safety and salon compliance

Your Instructor: L’Oréal Professionnel Education Team
Global experts dedicated to technical excellence and professional safety standards.

Learning Style: Online Self-Learning (Videos and Learning Modules)

Pre-requisites: None

Certification: Digital Participation Certificate available upon completion.

Unlock the Perfect Permanent Hair Colour for Every Client with L'Oréal Professionnel Paris

Master permanent hair colour with this hairdressing course. Learn product selection, mixing, and application to elevate your salon services.

COURSE DETAILS

Duration: 20 minutes

Level: Beginner / Foundation

Certification: Certificate awarded upon course completion

LEARNING OBJECTIVES

By completing this permanent hair colour tutorial, you will:

• Understand the full range of L'Oréal Professionnel Paris permanent hair colour products.
• Learn to select the perfect shade to enhance your salon services.
• Master the mixing ratios and timing guidelines for long-lasting results.
• Gain confidence in recommending bespoke colour solutions for every client.

SKILLS COVERED

• Hairdressing consultation techniques for colour selection.
• Choosing the correct permanent hair colour product for different hair types.
• Mixing and development mastery for flawless application.
• Creating personalized results to boost client loyalty and salon services.

WHO SHOULD ATTEND?

This hairdressing training is perfect for:

Hairdressers looking to solidify their foundation in colour theory.

Apprentices starting their journey in salon services.

Stylists wanting to refresh their knowledge of the L'Oréal Professionnel Paris portfolio.

Why Take This Permanent Hair Colour Tutorial? Colour is the heart of profitable salon services. This e-learning module empowers you to master the L'Oréal Professionnel Paris permanent hair colour portfolio. Whether your client desires vibrant coverage or a natural enhancement, you will learn how to achieve a truly bespoke result. Elevate your hairdressing skills and ensure every colour service is flawless and perfectly tailored.

COLOUR ESSENTIALS: TONE-ON-TONE

Master the science of Dia color and Dia Light to deliver high-shine, bespoke results and premium glossing services.

Level: Foundation (For all – from new to experienced)
Investment: FREE

Who is the ideal student?

• Stylists new to the L’Oréal Professionnel colour portfolio
• Colourists wanting to master the difference between acid and alkaline technology
• Professionals seeking to elevate their salon menu with personalized glossing and toning

Course Description: Unlock the full potential of the L’Oréal Professionnel tone-on-tone portfolio with this comprehensive guide to Dia color and Dia Light. This module empowers you to deliver exceptional results by understanding the unique chemistry behind each range. Discover how to identify the ideal product for your client's needs—whether you are seeking the rich, alkaline depth of Dia color or the gentle, acidic shine of Dia Light for sensitized hair.

Learning Objectives: To master the technical application and product selection within the tone-on-tone portfolio, ensuring precise mixing, timing, and personalized colour transformations.

Skills Covered:

• Portfolio Mastery: Distinguishing between Dia color (alkaline) and Dia Light (acid)
• Product Science: Understanding pH levels and their impact on the hair fibre
• Mixing & Timing: Mastering professional protocols for consistent results
• Technical Application: From subtle tonal shifts to vibrant colour refreshes
• Personalised Prescription: Choosing the correct technology for every hair type

Your Instructor: L’Oréal Professionnel Education Team
Global experts dedicated to technical excellence and professional colour innovation.

Learning Style: Online Self-Learning (Videos and Learning Modules)

Pre-requisites: None

Level: All levels

Who is the ideal student?

Anyone who wants to understand the new Metal Detox technology

Skills Covered:

Metal Detox client consultation

Understanding how metals impact the hair

Application for all colour services

Recommending homecare routine

Learning Style:

On-line E-Learning

Pre-requisites:

None